This policy outlines my ongoing obligation to you in respect of how I manage your personal information.
I have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The APPs govern the way in which we collect, use, disclose, store, secure, and dispose of your Personal Information.
A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at www.oaic.gov.au.
What is Personal Information and Why Do We Collect It?
Personal Information is information or an opinion that identifies an individual. Examples include names, addresses, email addresses, and phone numbers.
We obtain this Personal Information in various ways, including interviews, correspondence, telephone, facsimile, email, via our website www.seanoreilly.com.au, from publicly available sources, and from third parties. We do not guarantee the privacy practices of third parties or links to external websites.
We collect your Personal Information for the primary purpose of providing services to you, communicating with residents, and marketing. We may use your Personal Information for secondary purposes closely related to the primary purpose, in cases where you would reasonably expect such use or disclosure.
Sensitive Information
Sensitive information includes details such as racial or ethnic origin, political opinions, religious beliefs, criminal records, or health information. We only collect sensitive information with your express consent or where required by law.
Collection Sources
We collect Personal Information from the following sources:
- Direct communication (e.g., telephone, facsimile, or email);
- Our website (including cookies and analytics);
- Publicly available sources;
- Third parties who provide us with your information.
Use of Personal Information
We use your Personal Information for:
- Providing services to you;
- Communicating with residents;
- Marketing purposes.
You may opt-out of marketing communications at any time by contacting us.
Disclosure of Personal Information
Your Personal Information may be disclosed to:
- Third parties with your consent;
- Where required or authorised by law.
Security of Personal Information
We take reasonable steps to protect your Personal Information from misuse, loss, and unauthorised access. Security measures include encryption and multi-factor authentication.
In the event of a data breach, we will follow the Notifiable Data Breaches (NDB) scheme and notify you and the Office of the Australian Information Commissioner (OAIC) as required.
Access to Your Personal Information
You may access and request corrections to your Personal Information by contacting us. We may charge a small administrative fee for copies of your information and require identification before releasing any details.
Access may be denied if it would unreasonably impact another individual’s privacy or breach legal requirements.
Maintaining the Quality of Your Personal Information
We take reasonable steps to ensure your Personal Information is accurate, complete, and up-to-date. If your details are incorrect, please notify us, and we will update our records.
Data Retention
Personal Information is retained only for as long as necessary. After a maximum period of 7 years, it will be destroyed or de-identified unless required by law to retain it longer.
Social Media
We use social media platforms like Facebook, Instagram, and Twitter to engage with the community. Any personal information you provide through social media is subject to both this Privacy Policy and the privacy policies of the respective platforms.
Defamation, Negative Comments, and Liability on Social Media
We manage content on our social media platforms responsibly. However, we are not liable for third-party content. If defamatory or inappropriate content is posted by others, we may hide or remove it, and repeated breaches of our guidelines may result in blocking the user. Overly negative comments that are not constructive may also result in a user being blocked.
Limitation of Liability for Third-Party Content
We are not liable for defamatory statements posted by third parties on our social media platforms. However, we will comply with legal obligations and remove defamatory material when notified.
Policy Updates
This Privacy Policy may change over time and is available on this website.
Privacy Policy Complaints and Enquiries
If you have any questions or complaints about this Privacy Policy, please contact me.