Choose the method that best suits you

Direct to Council

You can raise issues online with council customer service,  email or phone 03 8571 1000. Maintenance and compliance issues are best reported this way. If you believe you haven’t received a timely or satisfactory response, feel free to contact me.


If you have a smartphone, you can report issues using the free Snap Send Solve application.


Send an email to


I’m  available to hear your feedback and issues – please feel free to contact me on my mobile  0422 523 258.

Many residents ask to meet with me to discuss issues. My preference is to communicate via email, as I may need to follow up to get more information from the council, and using email is usually the most efficient.