Choose the method that best suits you:


You can log issues direct with council customer service,  email or phone 03 8571 1000. Maintenance and compliance issues are best reported this way. If you believe you haven’t received a timely or satisfactory response, feel free to contact me.


If you have a smartphone, you can report issues using the free Snap Send Solve application.


Send an email to


And I’m also available to hear your feedback and issues – please use the form below, or feel free to contact me on my mobile phone number 0422 523 258.

Many residents ask to meet with me to discuss issues. I prefer to communicate via email, as I may need to follow up to get more information from the council, and using email is usually the most efficient.