Choose the method that best suits you:


You can log issues direct with council customer service,  email or phone 03 8571 1000. Maintenance and compliance issues are best reported this way. If you believe you haven’t received a timely or satisfactory response, feel free to contact me.


If you have a smartphone, you can report issues using the free Snap Send Solve application.


Send an email to


And I’m also available to hear your feedback and issues – please use the form below, or feel free to contact me on my mobile phone number 0422 523 258

Many residents ask to meet with me to discuss issues. I prefer to communicate via email, as I may need to follow up to get more information from the council, and using email is usually the most efficient.

 Your name (required)

 Your email address

 Your phone number (optional)

Please explain the situation with as much as detail as possible, and what you see as a suitable resolution: